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Frequently Asked Questions About SHAZAM Professional Edition

General

Common Problems

Is there a demo of SHAZAM Professional Edition available?
If you have purchased and completed installation of the Standard Edition of SHAZAM for Windows then you may install the Professional Edition from the CD and press the 'Demo' button when the registration dialog appears.  If you have not purchased  either edition and wish to see a walkthrough of available features then please take the virtual tour here.  There is currently no downloadable demo of SHAZAM.

How much does SHAZAM Professional Edition cost?
The SHAZAM Professional Edition license is an upgrade to the Standard Edition license and as such requires you to purchase the Standard Edition license of SHAZAM.  You may buy the upgrade license when you buy the Standard Edition or subsequently.  Please note that from an installation point of view the Professional Edition installer can be run without running the Standard Edition installer.

  • Full details about pricing are available here.  
  • If you have an earlier version of SHAZAM then information about discounts is available here
  • Australian and New Zealand prices may be obtained from Hallmark Software available here 

I have purchased SHAZAM for Windows - Standard Edition but would like to upgrade to the Professional Edition. What do I need to do?
Both the standard and professional editions are contained on the Installation CD.  Please visit
here and complete the online order form.  You will be sent a Professional Edition registration code as soon as your order is processed.

Does the Professional Edition allow menu driven execution of SHAZAM?
Yes. The Professional Edition has been built specifically to bring a high level of user friendliness to performing econometrics.  Notably, using the SHAZAM Wizards it is possible to perform estimation, run diagnostics, specify confidence intervals, restrictions, do hypothesis tests, construct forecasts and many other tasks all with the click of a mouse.  SHAZAM Wizards also allow the construction of program statements so that as users become more demanding in their requirements they may easily make the transition from menu driven execution to more advanced econometric programming methods.

What are the installation requirements of the Professional Edition?
The minimum hardware requirements for the professional edition are:

* Windows 2000 / Windows Server 2003 /Windows Server 2003 R2 / Windows XP / Windows Vista / Windows Server 2008/ Windows Server 2008 R2 / Windows 7
* 32bit or 64 bit operating system
* 64mb RAM (above the minimum requirements for the operating system to run)
* 100mb hard disk space
* 800 * 600 minimum display resolution (at least 1024 * 768 recommended)

All earlier versions of windows such as Windows ME / 98 / 95 / 3.0, 3.1 or NT 4.0 / 3.51 are no longer supported.

Does the Professional Edition offer the same econometric features as other editions?
Yes. All versions of SHAZAM offer the same econometric features.  Please visit
here for a full list of all SHAZAM programming statements and commands.

How do I order a copy?
Please visit
here and fill out the form.  Alternatively if you are purchasing via purchase order then print the form, complete it and send it and the purchase order to us.

I have recently upgraded to Windows 2000 and when I start SHAZAM the message "Failed to update registry" appears. What has happened?
This is a known bug with software created using Microsoft Visual C++ running on Windows 2000.  Please update your version of SHAZAM to the latest version available
here 

Is the Professional Edition networkable?
Yes. To discuss any particular network installation issues please email SHAZAM support
here

We are operating a Novell network and find that SHAZAM will not properly startup. What can we try?
Ensure the files shazamw.ini, shahelp, and demo are all given read write permissions.  If you still experience trouble please contact us
here

How do I change the values of PAR and SIZE in the Professional Edition?
These can be changed as per any other SHAZAM version you may:
a) Set them on the command line eg. shazamp size=1234 par=5678
b) Enter them as the first commands in the command editor and press 'Run'
c) Use Single Window Mode to change the values.

Note that to permanently set the values you may use the commands

par xxx
size yyy
stop save

then exit SHAZAM and restart.  These will now be the default starting values.

How do I work with Microsoft Excel Spreadsheets?
Please see the Working with Excel page.

The Introduction to SHAZAM index file is not found.  What can I do?
Please visit the Downloads page and update your the introduction to the latest version.  Extract to the /help/intro subdirectory in the SHAZAM installation directory.

I have recently installed some new software and SHAZAM begins the startup process and then exits before fully loading. What has happened?
Some software vendors attempt to forcibly replace common runtime libraries (dlls) contained on your computer even if a later version is already on the computer.  This is a poor practice and can damage existing applications, such as SHAZAM, that rely on the features in the latest libraries.  These libraries are backward compatible so that later versions always support the earlier features using the principle of COM interfaces. 

If you have Version 9 then the best way to restore functionality to SHAZAM should this happen is to visit http://www.microsoft.com to download and install the Microsoft Visual C++ version 6 Runtime libraries Redistributable file (vcredist.exe) contained there.  This updates the runtime files to the last Microsoft release (Visual Studio 6 - Service Pack 5).

 If you have Version 10 this problem is avoided when you install SHAZAM Version 10 - Service Pack 1 from here.

SHAZAM fails to run the same file twice when using the Run button. What has happened?
Some command files can fail to run more than once when in batch mode. Should this happen ensure there are no STOP statements contained within the file. Also ensure that before any data is read that a correct SAMPLE statement is present (if not using the autoload feature). Should the problem continue add DELETE / ALL as the first command in the command file.